The Six Sigma Methodology is designed to reduce defects or variation in products or processes increasing customer satisfaction and profit margins. Because Six Sigma is rooted in statistics, this method can be universally applied to any process for which you have data. For example, a Six Sigma trained Human Resources department could better handle hiring talent, perfect their paperwork and reimbursement processes, improve upon calculating overtime and help their company hire the best possible talent for their employment needs as well as retain employees in order to reduce waste, in this case – employee loss and turnover.
Assessing performance and analyzing data are the hallmarks of the Six Sigma process. Making sure that the goal has both been achieved AND is being maintained is critical to the overall success of Six Sigma in HR. Once a process has been perfected with Six Sigma Methods, there are safeguards as well as checks and balances put into place to ensure that this efficiency continues as long as companies need to hire employees.