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Business & Career Improvement
Using Six Sigma Quality Control Processes to Change the Way You Do Business
- Categorized in: Business Optimization, General Business Resources, Quality Management, Six Sigma (General)
Nearly every company can benefit from the implementation of Six Sigma Quality Control measures. The goal behind this system is to encourage businesses to constantly work at improving their processes. Even as companies are able to recognize remarkable gains, they must continue to strive towards future goals as business is always changing and evolving – no matter the industry.
The seemingly never-ending cycle of quality improvement in business does have a purpose; profits! The world of commerce is constantly changing. Even the tools that companies and consumers are using to communicate, buy, and sell are in a continual state of flux. New technology has both altered and enhanced the way that things are done and businesses that want to maximize their potential and their profits will need to remain flexible in order to accommodate these changes.
Rather than regularly making changes to their processes without first determining why these changes are made, Six Sigma encourages businesses to use data driven methods to determine what they should alter and how they can implement the necessary changes in order to obtain a desired set of results. This can be done in the supply chain and in terms of how businesses hear and respond to the voice of the customer (VOC). One of the most vital areas of any business, however, is its quality control platform.
The way in which businesses are ensuring customer satisfaction will ultimately determine whether they will sink or survive in their industries. Although most companies want to produce high-quality products, they also have major concerns in terms of moderating their overheads in order to preserve profit margins. If a company spends too much to enhance or perfect its goods, it cannot stay afloat financially.
This is why the different aspects of Six Sigma are linked. As businesses streamline their supply chains, they will have additional cash to invest in new product development and in making necessary product revisions. More importantly, tighter supply chains have fewer loose ends and fewer opportunities for things to go wrong with a company’s production and delivery methods.
Although many efforts can be employed in-house to ensure that manufacturing processes and the resulting products are up to standard, more businesses are starting to outsource different elements of their operations. While they might cut costs while doing so, they also create a greater risk for themselves in terms of dissatisfying their customer base and developing poor reputations. Even when production issues arise that are caused by outsourcing, the company itself is to blame and consumers will not judge hired companies separately.
The complexity and interconnected nature of a commercial entity’s total operations is one important reason why data collection and data analysis is so important. A business can recognize that quality issues are not occurring in-house, but through secondary companies. This will allow them to employ the right measures in the right place so that these problems can be resolved.
It is also important to note that efforts to make corrections in other business areas can also impact results. For instance, finding ways to use the workforce and the available technical tools more efficiently can produce a better ability to handle all aspects of manufacturing in-house, thereby eliminating issues that are exterior to the company. Six Sigma Quality Control can impact a company in a broad variety of ways, all of these being positive.