Textbook (Black Belt Certification)
*Non US Resident

Although you can purchase the required textbook from us, we encourage you to buy it yourself. Our students are often able to obtain substantial savings by shopping independently through an online store such as Amazon.com.

 

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Originally developed by Bill Smith at Motorola in 1986, the Six Sigma Training program was created using some of the most innovative quality improvement methods from the preceding six decades. The term "Six Sigma" is derived from a field of statistics known as process capability. The term 6 Sigma refers to the ability of manufacturing processes to produce a very high proportion of output within specification. Processes that operate with "six sigma quality" over the short term are assumed to produce long-term defect levels below 3.4 defects per million opportunities. Six Sigma's goal is to improve overall processes to that level of quality or better.

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• Six Sigma Training and its Impact on Quality
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