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Steps to Implement a Quality Control Plan
- 12-27-2009
- Categorized in: General Business Resources, Quality Management
Creating a quality control plan can include the things you want to do to ensure that your products meet the requirements of the customer before you release them to the customer. The plan might include sending the product to a testing team for Alpha testing, back to the developers to rework, to the testers for Beta testing, and so on. Be sure the plan you define for the organization is very detailed and specific about how the process for ensuring quality will carry out in the business.
Once the quality control plan has been designed, it is important that you customize it to fit the ability of every department involved. Speak with management and team leaders in each department. Let them review the plan and see if they would like to add any additional changes or if they have ideas about an easier way to control the quality of your product. Involving everyone allows you to share the ownership but customize it to fit too.
Once it has been determined the quality control plan you have designed is sufficient then it is time to train everyone on how to begin working it. Employees need to have a clear understanding on the purpose of the plan and why they are being asked to do certain things. Motivate employees when you train them so they want to ensure quality for the customer too. Training requires everyone to learn how to use the methodology so it can be used on a regular basis.
After training, the next thing you need to do with a quality control plan is ensure everyone is using it. Some people have a hard time with change and they might go right back to the way they were used to doing things once you walk away. Remain on top of the situation and pay close attention. There are controls you can put in place to ensure the plan is being used. This might be what you need to do.
Once a quality control plan is in place and has been working for at least a month or a minimum of two weeks, everyone will be able to get together and offer their input on the plan. This will give people the opportunity to communicate issues or bottlenecks with the processes, improvements, and ideas.
Implementing a quality control plan must be done in steps to ensure it is successful. Everyone involved should play a part in the creation, testing, and use. Always verify people are using the plan and continue on a regular basis to find ways that the plan can be improved.
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