Six Sigma History

Six Sigma has grown in reputation and application in its first few decades. There are important lessons to be learned in how these tools and strategies have taken shape, as they will continue to develop in coming years.

Six Sigma in Sight

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When DuPont discovered that some employees applying for long-term disability had along wait for an answer–up to six months–the human resources team turned to a familiar process to solve the problem: Six Sigma. Similarly, HR professionals at Motorola, Dow Chemical, General Electric, Ford and others apply Six Sigma to fix, improve and sustain HR processes. “It’s the way we do work,” says Steve Constantin, global HR director for Dow.

The Six Sigma Primer

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Communications consultant Stephen Manallack looks at the technique and philosophy of the Six Sigma process to build a customer focused culture…

Six Sigma Training & Certification's Impact on Quality

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Six Sigma Training has received considerable attention in the public press.  Much of this discussion has been fueled by the huge successes of Six Sigma at Allied Signal, General Electric (GE) and Motorola. These successes have encouraged many other companies to undertake Six Sigma initiatives. Clearly, any application of statistical thinking and methods that produces billions of dollars for major corporations is important, cannot be ignored and is not likely to go away anytime soon.

Six Sigma Defined – The History of Six Sigma

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Six Sigma is a quality management program used to measure and improve the operational performance of a company by identifying and fixing defects in the company’s product/processes.

Originally, Six Sigma started out strictly as a process variation that would produce no more than 3.4 defects per million opportunities. However today, Six Sigma is basically the art of producing a product that satisfies the customer in the most cost economical way.

Six Sigma Survey

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Judging by the amount of press it’s garnered, the millions of books sold by dozens of authors and the general buzz it continues to generate, Six Sigma–the process improvement methodology introduced by Motorola in the mid-1980s–is going strong. Whether you believe it’s here to stay or simply today’s program du jour waiting to be replaced by tomorrow’s blue plate special, there’s no doubt that Six Sigma has greatly affected the businesses that have embraced it, producing incredible cost savings and waste reduction.

The Benefits of Six Sigma Training

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The Six Sigma Training concept grew out of various quality initiatives at Motorola in the mid-80s. The company’s land mobile products sector established a single matrix for quality (total defects per unit) which dramatically changed the way management measured and compared the quality improvement rates of all divisions. Because all operations used the same measurement, the goal for defect reduction was uniformly applied to all activities.

Note: All resources contained in this section express the views of the author and do not necessarily reflect the opinion of the Aveta Business Institute and/or its administration.