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Business & Career Improvement
Understanding the Benefits of Six Sigma Certification
Whatever industry you are involved in, there is every possibility that your business will benefit if employees were to acquire Six Sigma certification. The methodology and concepts that will be learned during the training can help to improve the efficiency and productivity of any organization when applied. If you are wondering whether to undertake the training yourself, or to send your employees to take part in a Six Sigma program, the following information will help you understand the exact benefits of this quality management certification.
In today's competitive business world, customer loyalty is essential. Through Six Sigma training, it is possible to create better services or products, which in turn keep a greater number of customers satisfied. Being able to increase customer loyalty is essential both in the short term and long term. Customer satisfaction is the key to running a successful business. This is accomplished through creating affordable products that are exactly what customers want and need to buy, and are also free of defects.
The customers aren’t the only individuals who stand to gain a benefit from a company implementing the Six Sigma Methodology within their business processes! Through the knowledge imparted when studying for the certification, more efficient processes can be designed that require less resources, which results in an increased bottom line for the company as a whole as less money would need to be spent on production. Utilizing resources such as finance, time, and material is even more important in times of a sluggish economy.
Just as it is important to keep customer's satisfied, it is also of value to ensure that employees are happy. Research has discovered that employed individuals who are given the opportunity to gain extra training or knowledge, such as Six Sigma certification are more likely to be motivated. Reducing the turnover of staff is an important goal of any manager, and through job relevant training, the number of resignations can be reduced. Employees often enjoy an increased boost of confidence on the job when their superiors show their faith in their abilities by sending them for further training.
Lowering attrition rates is also important in economic terms, as having to advertise for and interview new staff, carry out coaching, and integrate them into the workforce is a time consuming process. Reducing employee turnover should be an aim of all managers. If employees understand that they would have the opportunity to undertake Six Sigma training, they are less likely to look elsewhere for a better profile. This is because they will be able to add something to their resume as well as feel a part of a team, as this particular quality management methodology is deeply rooted in teamwork.
Over time, it is natural for employees to become complacent in their jobs. By offering the chance to take part in various training programs, they can be given the encouragement to go the extra mile to help the business, and also develop a greater feeling of importance. When considering the cost of the training, the outlay is small compared to the advantages and potential cost savings the new knowledge can bring.
Shareholder value can also be enhanced through Six Sigma certification. This is primarily a result of increased revenue, but also can be attributed to customer loyalty and more confidence in the workforce to achieve targets and goals.
Before enrolling yourself or your employees in any training program, it is essential that you check out the experience and authenticity of the agency that is offering the coaching. Keep in mind such factors as the companies they have already worked with, and the flexibility of the actual timing of the training sessions. Six Sigma Certification is a professional qualification that is very enticing to many businesses and one that is in strong demand today.
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