There are many places where process improvement can have a significant impact on business. However, there are few places like hospital emergency rooms where process improvement can actually affect people’s health and lives as it makes a business more efficient. Six Sigma Training and Process implementation in the hospital setting is definitely going to provide many different advantages for those who are looking to improve things in any way that they need to. It doesn’t matter if it’s something as simple as paperwork processing or something more critical like patient flow and care processes, because there is room for Six Sigma in many places around the hospital emergency room.

There are many things to consider with Six Sigma Training and implementation. You must first address the problem and determine that the solution can be found through a data measurement and analysis process like the one offered by Six Sigma. If this particular method does not suit your specific needs, then it will be up to you to determine the best problem solving tools to use. However, when Six Sigma is the process that you want to use, you can find many different advantages to using it. As far as practical application goes, here is an example of using Six Sigma Training in hospital emergency rooms.

Waiting rooms are known for being overcrowded, and emergency rooms are often prone to long waits for patients with non-critical injuries or illnesses. In order to improve patient satisfaction and overall performance, an ER wants to figure out a better solution for patient flow that won’t involve as many steps and complications for patients coming into the facility. They know that the current average waiting room stay is about 20 minutes, and the room wait to see a doctor is about 15 minutes. They want to cut both of these down to around 10 minutes, and to do so without compromising patient care or hiring extra staff to handle the volume of patients.

They also know that there are doctors on other shifts that have virtually no wait times and are often left doing nothing. A data analysis of the actual numbers using Six Sigma Training will allow them to re-distribute doctors around the emergency room, so that there are more doctors during peak hours and fewer doctors when they aren’t needed. Just switching shifts and rearranging schedules isn’t effective enough, because the data provided tells exactly where things need to be changed. This is one example of Six Sigma Training and its practical use in hospitals, but there are many other ways it can be used to benefit everyone involved.