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Change Management and Continuous Improvement in Six Sigma Projects
- 2-22-2010
- Categorized in: Six Sigma
Six Sigma Training is but one type of continuous improvement program that you have to choose from for your business. Given the other choices, it might not be the best solution, or it might not be effective on its own. However, you have to decide this for yourself based on your specific situation. When you adopt Six Sigma Projects for your business, you can ensure that change management and continuous improvement will go hand-in-hand every single time. The key to success with continuous improvement projects is to have plenty of intelligence and data available about the current process so that improvements can be made over time until it gets as good as it's going to.
Striving for perfection in business might seem like a hopeless task, but with the use of Six Sigma Projects, you can easily come very close. The standard of Six Sigma Methodology is a defect ratio of 3.4 parts per million. That means if you work for a company that serves 1 million customers, only 3.4 of them should have some sort of defect or problem. 100% satisfaction would be better, but is highly unrealistic. Therefore, settling for 99.9999967% satisfaction with the use of Six Sigma Projects should be more than acceptable for your business.
Here's how it works. Change management helps to get people thinking differently. It allows them to expand their horizons, and look at new and better ways of doing things for the business. Opening minds and teaching people to think differently will allow them to be more accepting of and useful to the continuous improvement projects. If people are stuck in a mindset where there are no problems or the problems are not able to be fixed, they're not going to try to come up with new creative solutions. However, when you utilize the tools of change management to get people thinking about what could be better, you're going to have many more employees that are on board for continuous improvement with Six Sigma Projects that you might've thought.
When it comes to continuous improvement through Six Sigma Projects, change management is a necessary tool to have. Like any continuous improvement project, you cannot get successful results if your employees are not on board with the changes that are going on in the company. Therefore, you need to utilize what you were trained in regards to change management to ensure that everyone understands what is going on, and can at least accept that it's happening, even if they might not agree with it.
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