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Can a Fast Food Chain Benefit from Lean Six Sigma?
- 3-9-2010
- Categorized in: Six Sigma Specialized (By Industry)
Fast food is about getting the customer’s orders out to them as quickly as possible. There is a set process for every order on the menu. There are circumstances that arise which can cause a bottleneck in the system of getting food out to the customer on time. The processes in a fast food restaurant include on the line making the food, the employees taking the orders, and the staff that spends their time on the floor or in the parking lot cleaning. Lean Six Sigma can teach management how to effectively make changes to processes to get the most productivity possible out of all of the employees working each shift. In addition, 6 Sigma Certification teaches fast food management how to spot bottlenecks causing slowing of production and find creative ways to eliminate them.
Lean Six Sigma also teaches management and leaders in the fast food restaurant industry how to reduce waste. There is a lot of food wasted in this type of business. This only means cost. When an employee goes through 6 sigma certification training they will have the ability to identify unnecessary waste. Waste in fast food can include purchasing unnecessary resources for cleaning, production, and employees. It may mean reorganizing staff members and utilizing them more effectively throughout the restaurant too.
Inventory control is a big factor with fast food restaurants. Inventory is one of the highest expenses and one of the biggest waste factors. When you send people to lean Six Sigma courses they will learn about how to effectively manage and control inventory so there is as little food wasted as possible. In addition, they will be able to identify how to properly order food necessary to make it through the day without running out of specific products before the closing of the business day. This is very common with fast food restaurants and a big benefit of Six Sigma courses.
Lean Six Sigma is very effective and beneficial for fast food chains that need to cut costs and increase revenues. Fast food experiences a lot of waste and problems with inventory control, proper use of staff, and issues with poor process. Sending management and shift leaders to Six Sigma training is very beneficial and will prove a great way to help the business succeed.
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