The successful implementation of any Six Sigma project
depends on the ability of Six Sigma professionals such as Black Belts to break
down a large project into smaller manageable subprojects. This breaking down of
mammoth projects into several smaller projects is technically referred to as
work-breakdown structure (WBS).
The fact that Six Sigma projects need to be manageable in
size is evident from past records, which indicate that most of the Six Sigma
projects that were successfully implemented were neither too small nor too
large. Most Six Sigma projects are large, having multiple aims and objectives.
However, their chances of success are limited as long as they are not broken
down into smaller subprojects using the WBS approach.
The WBS Approach
The main function of WBS is to provide Black Belts with
the necessary tools and techniques that will allow the breakage without
compromising with the goals and objectives of the project. WBS concentrates on
achieving results that can be easily integrated with the results of other
smaller subprojects. WBS also provides for problem-free breakage of work
schedules and targets without having to expend extra resources on hiring new
Six Sigma professionals or investing in new systems and technologies. This way,
companies are able to utilize their existing resources to their fullest, while
getting the benefits of Six Sigma projects at the same time.
The WBS Process
The WBS process starts with defining the nature and scope of
various subprojects and how they are interrelated to each other. However,
achieving this is often not easy because it is quite complex and a little
mistake on part of the Black Belt can severely affect the successful
implementation of the project. The standard breaking-down process is achieved
by employing Six Sigma tools and methodologies such as decompositions and
integrations. For example, suppose a software company has undertaken the
development of a data related software program.
In this case, the software company will use Six Sigma
tools to decompose client requirements into specific engineering requirements.
If the client has requested for a program that will covert data into X-bar
chart, the request will be decomposed into smaller engineering requirements
such as the logic or formula for computing ranges and plotting data points.
After this, the next step will involve integration, which in this case would be
develop an interface that will link various smaller modules for producing the
X-bar chart and displaying it on the screen.
Dealing With Project Deliverables
All Six Sigma projects have to deal with project
deliverables, which are clearly specified in the mission statement by project
sponsors. However, measuring and tracking of deliverables is often too
difficult and unless they are broken down into smaller packages, it will be
quite impossible to obtain cost and time estimates for each deliverable. By
utilizing WBS, deliverables as defined in mission statement can be broken down
into smaller manageable components.
After working on each deliverables separately, each of
them can be integrated together without affecting the basic nature of these
deliverables as defined during the start of the project.
The basic aim of WBS is to ensure the successful
implementation of a large Six Sigma project. Although standard WBS tools are
available, Black Belts can also use their creativity and experience for
breaking large projects into smaller subprojects. Whatever be the procedure
employed, one thing is certain that without WBS, none of the large Six Sigma
projects would have ever been successfully implemented.