When discussing Six Sigma document control issues it is
essential to recognize the effect Six Sigma has on any firms QS/ISO 9000
initiatives. From its inception until today, Six Sigma has evolved and at
present is much more than a defect control mechanism. It is referred to as a
methodology that is used to control course deviations that have the capacity to
cause defects. In any process where change is initiated, there is often an
undesirable variation in end results. The Six Sigma methodology is intended to
manage variation and do away with such expected defects. Its use guarantees
superior performance, consistency and value to the end user.
Major
Techniques
The two Six Sigma methodologies to be understood are Six
Sigma DMAIC methodology (Define, Measure, Analyze, Improve, Control) and Six
Sigma DMADV methodology (Define, Measure, Analyze, Design, Verify). What is
most important in Six Sigma document control is timely interception and
communication. When using Six Sigma to uphold ISO 9000 certification, document
control is an important aspect of the entire process. The Document Control
feature is helpful in regulating the known coordinates. Its need arises when
changes are made in any regular practice. As and when there is change in a
system, it may require a while to understand and adjust to these alterations.
Since the authorization to amend standard procedures is often made by an
individual or specific body within a company, it is very important that all
staff members who will be affected with these changes are notified in time. An
accurate control measure guarantees that all personnel who are going to be
affected by this interference are made aware of the changes. The document
control aspect helps them analyze these changes, as well as realize that the
new directives are now part of standard procedures. Document control helps
associated personnel adhere, acknowledge and understand revisions in standard
practices.
Alternatives
The document control procedures and alternatives have been
discussed long enough to rationalize Six Sigma implementation. In most cases, a
lot of objective revisions and realization of the need for change is possible
through ISO 9000 Corrective Action data evaluations. The alternative is to use
a proactive approach when implementing Six Sigma to help provide greater value
to the end customer along with developing a particular company’s reputation and
projecting a much needed competitive edge. In Six Sigma methodology
implementation, a company’s management selects and sponsors the Six Sigma
project that is intended to accomplish planned objectives. As such, a specific project is awarded to a
team that has potential process personnel and is led by a certified Six Sigma
Black Belt. Aside from having access to adequate funds needed to work on a new
project, the team is also permitted to make authorizations to bring about the
required change and implementing the blueprint of the methodology that is
chosen.
Advantages
Of Document Control
The document control procedures and alternatives ensure
that a thorough evaluation has been carried out prior to undertaking any new
project. Six Sigma methodology, together
with an ISO 9000-type Document Control system avoids negligence of vital
factors, provides accurate logistic results, allows for insight into long term
project results and prevents process personnel from resorting to any previously
used plan of action.