The
purpose of Six Sigma is essentially to reach an achievement of a certain low
level of “Defects Per Million Opportunities” (DPMO), which, under their terms,
is fewer than four per million customers with a legitimate issue with the
service or the products that they have received from a given business.
For
a long time, it was believed that a achieving the degree of Six Sigma is simply
impossible, and therefore settled for a more “realistic” three or four
sigma. However, as more heads of
companies and other leaders in the marketplace have proven Six Sigma to be
achievable through a number of different processes, these former disbelievers
are now becoming a great deal more interested in raising the bar in their own
companies.
When
it all comes down to it, Six Sigma is based on running an entire business’s
process strategy on a single methodology:
·
Defining
·
Measuring
·
Analyzing
·
Improving
·
Controlling
In
order to use this methodology in the Six Sigma way, rigorous training
procedures are required, creating experts within the company that is implementing
Six Sigma strategies. These training
procedures can last from one or two days, to several weeks, depending on the
position of the person and the influence they will have in the transition and
implementation process.